FAQ

111 bangladesh FAQ — Bonus, Deposit and Live Games

From deposits to the welcome bonus, live dealer games and the VIP program — you will find clear answers to everything here. You can also read our Responsible Gaming guide to learn about playing responsibly.

For Ages 21+
Deposit and Payment

Deposit Money


After logging in to 111 bangladesh, go to the Cashier or Deposit section and select Nagad. Send money to the Nagad number shown on screen and enter the reference number or transaction ID. Once the deposit is confirmed, your account balance is usually updated within a few minutes. The minimum deposit amount is ৳300.

The minimum deposit at 111 bangladesh is ৳300 for every payment method. This applies equally to bKash, Nagad, Rocket, Upay and bank transfer. Deposits below ৳300 will not be accepted. Make sure your balance is confirmed before starting a slot or live game.

Yes, bKash deposits at 111 bangladesh are fully secure — all transactions are protected by SSL encryption. Log in to your account, go to the Deposit page, select bKash, send money to the designated number and submit the transaction ID. The whole process usually takes just a few minutes.

111 bangladesh does not charge any additional processing fee on deposits. However, your bKash, Nagad, Rocket or Upay account's own Send Money charges may apply — those are set by the payment provider's own policy. Standard bank charges also apply for bank transfers.

Your balance is usually updated within a few minutes of confirming a deposit. If more than 15 minutes have passed, contact 111 bangladesh live chat support with your transaction ID or a screenshot. Bank transfers may take a bit longer — keep your reference number in that case.

Withdrawals at 111 bangladesh are usually completed within 5 to 30 minutes. The minimum withdrawal amount is ৳1,000. You can withdraw via bKash, Nagad, Rocket, Upay and bank transfer. Account verification must be completed before making a withdrawal request.
Live Casino

Live Dealer Games


In a live dealer game, a real dealer runs the game from a studio via live video stream. You can see the dealer directly on your screen and place bets. 111 bangladesh offers live games from multiple studios including Evolution, Pragmatic Play Live and Ezugi. See the full list of live tables at 111 bangladesh Casino.

In live roulette, a ball is dropped onto a spinning wheel and the number where the ball lands is the winner. You can bet on a specific number, a colour (red/black), or odd/even numbers. For beginners, starting with colour or odd/even bets is straightforward. Betting limits are shown on screen while playing roulette at 111 bangladesh.

In baccarat, you bet on which of two hands — Player or Banker — will score closest to 9. A Tie bet is also available. Card values are simple: 10s and face cards are worth zero, all others count at face value. 111 bangladesh has multiple baccarat tables, each with its own minimum betting limit.

Yes, Teen Patti and Andar Bahar are available at 111 bangladesh. Teen Patti is a popular South Asian card game — each player receives three cards and the best hand wins. In Andar Bahar, one card is revealed and you guess whether a card of the same rank will appear on the Andar or Bahar pile. Both games are easy to understand and fast-paced.

111 bangladesh's live casino runs smoothly on both mobile browsers and the app. The app is available on both Android and iOS. A stable mobile data or Wi-Fi connection is needed for good streaming quality. Learn more about the 111 bangladesh App.
Bonus and Offers

Welcome Bonus


You become eligible for the welcome bonus as soon as you open a new account at 111 bangladesh and make your first deposit. The bonus is a 150% first deposit bonus, up to ৳5,000. For example: deposit ৳1,000 and you receive ৳1,500 in bonus, giving you a total balance of ৳2,500. Check the Cashier page to see whether a special code is required to claim the bonus.

At 111 bangladesh, if you want to cancel a bonus before meeting the wagering requirements, you can make a request through your account settings or via support. However, cancelling a bonus also cancels any winnings earned from that bonus. Read the terms and conditions for full details.

No. The welcome bonus is available only once — on your first deposit. Each player can claim this bonus on one account only. Attempting to claim the bonus repeatedly by opening multiple accounts violates 111 bangladesh's rules and puts the account at risk of being closed.

A wagering requirement means the bonus amount must be wagered a set number of times before any winnings from the bonus can be withdrawn. At 111 bangladesh the wagering requirement is 25 times the bonus amount. For example: deposit ৳1,000 and receive a ৳1,500 bonus — wagering required is ৳1,500 × 25 = ৳37,500. With the maximum bonus of ৳5,000, wagering is ৳5,000 × 25 = ৳1,25,000.

Slot games are generally the most effective for meeting wagering requirements. Games in the 111 bangladesh Slots section typically contribute in full. The contribution rate for live dealer games and table games may differ. Check the bonus terms and conditions or ask via support chat to confirm the contribution rate for a specific game.
VIP and Cashback

VIP Program


111 bangladesh has a total of 5 VIP tiers, each with a different weekly cashback rate: Bronze — up to 0.2%, Silver — up to 0.5%, Gold — up to 0.7%, Platinum — up to 1.0%, Diamond — up to 1.2%. Cashback is given based on the net loss for the week. Read more on the 111 bangladesh VIP page.

At 111 bangladesh, you can move up to a higher VIP tier through regular play and betting activity. The more actively you play and use your balance, the sooner you are likely to reach the next tier. The system tracks your progress automatically and upgrades your tier once you qualify.

Weekly cashback is calculated on the net loss — that is, total losses minus total winnings for that week. Example: if a Gold tier member has a net loss of ৳20,000 in a week, the cashback will be ৳20,000 × 0.7% = ৳140. Cashback is added directly to the account balance.

At 111 bangladesh, VIP members receive priority customer support in addition to weekly cashback. Higher-tier members get priority access to special offers and promotions. Members who reach Diamond tier may have access to a personal account manager. Full details of all benefits are listed on the VIP page.

No, there is no separate application needed to join the 111 bangladesh VIP program. Once you open an account, you are automatically placed in the Bronze tier. Your tier is upgraded as you play regularly. You can contact support to learn more about VIP benefits or to ask about any specific perks.

More useful pages


If you can't find an answer, talk to us


If you can't find the answer to your question in the FAQ above, don't worry — the 111 bangladesh support team is available 7 days a week, 24 hours a day. Help is available in both Bengali and English.

Live chat support

After logging in to the site, click the chat icon at the bottom right — you can speak directly with a support agent. Most of the time a response comes within a few minutes.

Email support

For detailed or complex matters, write to us by email: [email protected] — replies are generally sent promptly.

Bengali and English support

You can ask questions in Bengali on both the live chat and email channels — the 111 bangladesh support team responds directly in Bengali.