Responsible Gaming Guidelines
111 bangladesh believes gaming should be a source of fun — not a burden. Our tools and support are always here to help you stay safe and informed.
Our Commitment
At 111 bangladesh, gaming means entertainment — not obligation or pressure. We believe every player has the right to make their own decisions with clear information. That is why we have built tools and policies to help you stay in control of your gaming.
All responsible gaming rules are set out in detail in our Terms and Conditions. Every player is advised to read these carefully before opening an account.
Gambling or betting should never be seen as a source of income or a way to solve financial problems. Most players can enjoy it within limits, but for some it can become a difficult habit. Recognising this and seeking help in time is the essence of responsible gaming.
If you have any questions about your account, payments, or site features, you will find answers to common questions in our FAQ section.
Our Pledge
- Option to set deposit and withdrawal limits on your account
- Account break for a set period (cooling-off)
- Option for voluntary full self-exclusion
- 24/7 support team — in Bengali and English
- Protection of minors from accessing accounts
- Clear and honest bonus information
Tools to Keep Yourself in Control
111 bangladesh gives every player the ability to set their own limits. These tools can be activated directly from your account settings, or you can inform our 24/7 live chat support team and they will set them up for you.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is reduced it takes effect immediately; increasing it requires a 24-hour waiting period.
Loss Limits
Set an upper limit on your total losses over a given period. Once the limit is reached, no further bets can be placed until the set time has passed.
Session Time Limits
Decide in advance the maximum time you will play in each login session. When the time is up, the system will log you out automatically and suggest taking a break.
Break (Cooling-Off)
If you want to step away from gaming temporarily, put your account on a break for anywhere from 1 day to 6 weeks. You will not be able to log in during the break.
Self-Exclusion
Choose self-exclusion for a long-term or permanent break. When this mode is activated, promotional messages will also be stopped and opening a new account will be prevented.
Reality Check
At regular intervals, see a brief summary of your session time and wins and losses on screen — this helps you make informed decisions.
Warning Signs
If you notice any of the following feelings or behaviours in yourself or someone you know, it may be time to seek help.
Feeling a constant urge to bet more to recover lost money — what many refer to as 'chasing losses'.
Betting with money meant for household or essential expenses, or playing while in debt.
Repeatedly trying to cut down or stop gaming but failing, and feeling helpless about it.
Hiding your gaming habit from family or friends, or lying to them about it.
Feeling restless, angry, or depressed when unable to play — which would not normally happen with regular entertainment.
Giving betting more time and importance than work, studies, or family responsibilities.
Self-Exclusion Request
If you feel you need a break right away, submit a request using the details below. Our support team will get in touch within 24 hours and help you complete the process.
Self-Exclusion Form
This information will only be used to verify your identity.
Where to Find Help
Acknowledging a problem takes courage. You are not alone — family, friends, and professional support are always available.
111 bangladesh Live Chat
You will find the live chat button in the bottom corner of any page on the site. Our team is available 24/7 to help in Bengali and English.
Email Support
Contact us directly by email for any issue related to responsible gaming or your account.
Family and Friends
Talk to a trusted family member or close friend. Support from someone close is often the most effective first step.
Professional Counselling
Mental health counsellors and advisors in Bangladesh are available who can help with gaming addiction. Contact your local hospital or mental health centre.
Protection of Minors
111 bangladesh firmly supports keeping anyone under 21 away from all betting and casino activities. Age verification is mandatory during account registration, and additional identity documents may be requested in cases of doubt.
If there are children or teenagers under 18 or 21 in your home, use parental control software on your device. Do not let others use your device while you are signed in, and do not share your login details with anyone.
Our Privacy Policy clearly describes our procedures regarding age verification and the handling of information related to underage users.
What Parents Should Do
- Keep passwords and screen locks active on your device
- Keep your login details completely private
- Sign out when you are away
- Enable parental controls on your browser
- Talk openly with children about online safety